Frequently Asked Questions

Q: Are you a vendor?
A: No. We are not an inmate telephone vendor. We provide independent and objective services and do not have an alliance with any vendor.

Q: How quickly can you prepare a Request for Proposal?
A: We work closely with each of our clients to assist with the preparation of a customized RFP in the time frame outlined by them.  Upon acquiring your objectives for the RFP, a customized RFP generally takes 2-3 weeks to prepare. We follow the guidelines presented by our client.

Q: Do you favor any vendors?
A: No, we do not favor any inmate telephone vendor. You make all the decisions relative to your inmate telecommunications. We implement your decisions on your behalf.

Q: Do you know my vendor and have you worked with them before?
A:  We have worked and currently work with very large inmate telephone vendors, as well as many vendors that have just entered the market. There is a good chance that we have worked with your current inmate telephone vendor. If not, we will work to establish a good working relationship with your inmate telephone vendor very quickly.

Q: Are you the only company that does what you do?
A:  Yes!  We have found a niche market, and to date, we have not identified a competitor in this market space. We are independent and objective, which separates us from any vendor that might offer management services.

Q: When can you get started?
A:  We will start managing your account as soon as you say “GO!” Our services will begin with an introductory call and a visit to your location(s) for us to learn about your unique environment.

"Our experience with Praeses was very positive...they delivered what they promised. Our account representative did a great job of keeping us on track and on schedule….her experience and commitment was key to the successful completion of our project."

John Deighan, CPCP
Chief Purchasing Officer
County Of Allegheny