Partner with a trusted business solutions provider

When you partner with Jurisdiction Online, you are partnering with a team of dedicated, friendly, and certified professionals.  Praeses is a Microsoft Gold Certified Partner employing Microsoft Certified Software Engineers and PMI certified Project Managers.  We manage every detail of the rollout process from requirements gathering to post-rollout hosting, maintenance, and support.

Requirements Gathering, Project Management, and Development
We partner with our clients to understand workflows, form and field requirements, and challenges with existing operations to determine system requirements.  We then use our team of PMI certified project managers and Microsoft certified software engineers to build the project plan and design the solution. Once the solution is designed, we send it to our partner company for review and approval.

Configuration and Data Migration
Once our partner has approved the project plan and solution design, Jurisdiction Online is configured and customized to meet our partner’s requirements. While the solution is being configured, data is extracted from existing client systems and migrated into JO. The Jurisdiction Online team has successfully converted data for 28 state agencies, over 90 city/county jurisdictions, and 13 insurance carriers.  In addition, we regularly convert boiler and pressure vessel data from 28 state systems into Jurisdiction Online to accommodate the needs of our users.

Training
We understand that one of the most critical aspects to a successful system implementation is training. User level training is focused on ensuring the users of the system not only know the features of the software, but know how to utilize the software to help them accomplish their primary functional tasks. With Jurisdiction Online, training is not merely the presentation of facts and information, but actually using the system in a test environment…this is a key step in the successful system implementation. This step establishes that the initial experiences with the system are successful and positive. These initial experiences form the attitudes that help the group overcome the reservations, hesitation, and normal resistance to “change,” and create a collaborative team more focused on ensuring the goals are accomplished. This is facilitated by providing the training to target groups: by application/division; by function within the division; by role within the division. We use certified technical trainers to conduct hands-on training sessions, and have trained over 1,800 users on Jurisdiction Online.

Hosting, Maintenance, and Support
Once our partners are trained, our job really just begins! Our team of customer support representatives and account managers have unmatched industry and system knowledge, and are here to provide sound, friendly guidance to our partners. Since we host Jurisdiction Online for our partners, we continuously monitor and update the system to protect against external security threats. In addition, Jurisdiction Online is continuously updated and partners receive the latest version each time they logon. Our professionals are always just a phone call or email away from solving our partners’ concerns.